This policy is provided as general information and is not legal advice.
We want you to feel safe buying from us. If the program is not right for you, we will refund your money. Here is exactly how that works.
You can request a refund on The Menopause Sleep Method main program at any time. No questions asked. You do not need to explain, justify, or prove anything. You can keep any downloads you have already saved - we will not ask you to delete them.
The implementation upsell is covered by the same Lifetime Money-Back Guarantee as the main program. You can refund it on its own, or together with the main program.
Your main purchase includes a 30-day free coaching trial. After day 30 your subscription continues at $19.99/month, charged automatically to your card on file. We send a reminder 3 days before the first charge so it is not a surprise.
To cancel, just reply to any email from us, or write to support@menopausesleepmethod.com. Once you cancel, you will not be billed again.
Refund terms on coaching:
If you purchased the lifetime coaching option (a legacy product no longer offered), it is a one-time payment covered by a 30-day money-back guarantee from the date of purchase. After 30 days it is non-refundable, but access does not expire.
Send one email to support@menopausesleepmethod.com from the email address on your order. Tell us which product you want refunded. That is all we need.
We typically process refund requests within 1-2 business days. Once processed, your bank usually returns the money to your card within 5-10 business days, depending on your bank.
If something looks wrong on your statement, or you want your money back, please email us first at support@menopausesleepmethod.com. We will almost always refund you faster than a chargeback would, and without the hassle. Chargebacks take weeks, involve your bank and our payment processor, and can affect your ability to buy from small businesses like ours in the future. A simple email to us is the fastest path.
We reserve the right to decline refunds when there is clear evidence of fraud (for example, the same person asking for repeat refunds on multiple accounts, or reselling our materials after a refund). This is the only exception to "no questions asked".
Questions about refunds? Email support@menopausesleepmethod.com.