This policy is provided as general information and is not legal advice.
The Menopause Sleep Method ("we", "us", "our") runs the website menopausesleepmethod.com. This page explains what information we collect from you, how we use it, and the choices you have. We try to keep things plain and honest.
We use AI tools (currently Anthropic Claude) to help draft replies to support, billing, and coaching emails. Every reply that touches sensitive topics - refunds, medical questions, complaints, anything flagged as uncertain - is reviewed by a human before sending. Your email content is sent to Anthropic's API for processing under their business terms, and is not used to train their public models. If you would prefer that your support messages are not routed through an AI assistant, email support@menopausesleepmethod.com and we will handle your correspondence manually.
We only share what each service needs to do its job:
We do not sell your personal information. We do not share your email list with advertisers.
If you join our list, you can unsubscribe at any time using the link at the bottom of any email, or by emailing support@menopausesleepmethod.com. We comply with the US CAN-SPAM Act. Transactional emails (receipts, account notices, program delivery) are sent even if you unsubscribe from marketing.
You can ask us to:
If you are in the European Union or United Kingdom, you have rights under the GDPR and UK GDPR, including the right to object to processing and to lodge a complaint with your local data protection authority.
If you are a California resident, you have rights under the CCPA/CPRA, including the right to know what we collect, the right to delete, and the right to opt out of any sale or share of personal information. We do not sell your personal information.
To exercise any of these rights, email support@menopausesleepmethod.com from the address on your account. We will respond within 30 days.
We use a small number of first-party cookies to keep you logged in and remember your progress, and limited analytics cookies to understand which pages work. You can block cookies in your browser settings, but some parts of the member area may not function without them.
We record first-party events about how visitors interact with our sales pages (such as which pages were viewed, how much of a video was watched, and when an offer button was clicked) in our own database. To group events from the same visit and to detect repeated automated traffic, we store a one-way hashed value of the visitor's IP address - not the IP itself. We do not sell or share this analytics data with third parties.
Our products are for adults. We do not knowingly collect information from anyone under 18.
We use HTTPS, hashed passwords, role-based database access, and reputable vendors. No system is perfect. If we ever discover a breach that affects your data, we will notify you as required by law.
If we update this policy in a material way, we will post the new version here and update the "Last updated" date. Continued use of the site after changes means you accept the updated policy.
Questions about privacy? Email support@menopausesleepmethod.com.